Business Process Management or simply BMP is the software solution to view and control all the business processes of a company. Businesses of all sizes and spheres take advantage of BMP platform to ensure that all the workflows are consistent and effective. If business activities run smoothly and automatically, this results in better and cost-effective performance of the whole organization. With a successfully deployed BMP technology, you are sure that your company is continuously evaluating and improving.
Leading BPM systems like the bpm’online platform provide a great set of tools in one package. The BPM technology empowers a company to streamline its business processes by automating, executing, and analyzing all the workflows all the way. Collaborative tools and knowledge management allow an organization to leverage information with the help of arranging all the documents and turning interactions between your reps into cooperative, knowledge-based communities. Embedded analytics deliver increased visibility by providing insightful reports on business activities and performance of your managers.
Features of Business Process Management
The progressive Business Process Management system, available on https://www.bpmonline.com/bpm-software, entails the following functionality:
Design and Redesign of a Business Process
A business process stands for a regularly conducted set of actions and transactions, which your reps perform to achieve your company’s objectives. Order fulfillment, billing or sourcing are typical business processes.
Every company has business operations—it is a core of any business. Unfortunately, many companies, especially small businesses and startups, are founded on old-fashioned procedures that leads to decreasing efficiency. BMP has tools to automate processes and improve operational efficiency. The inbuilt process module helps your organization to grow your business, manage governance and compliance, reduce business risks and increase client and employee engagement.
A business rule is the logic, which drives automation of all the processes. The Rules form the structure for coherent, fully automated operations.
Automation of business processes is not imaginable without consistency. That is why the Rules module is the key feature of a good Business Process Management IT-technology like the bpm’online software. Since any business is supposed to evolve and grow, an intelligent BPM system has a flexible business rules engine, which automates routine workflows. If necessary, these processes can effortlessly be tailored for your company’s specific objectives, needs and circumstances.
The best Business Process Management system entails the features of knowledge management to centralize information coming from across your company. Precise, relevant and well-processed data is the key to profitable business decisions. The usage of accurate data in business workflows leads to better results. Outdated, incomplete, inaccurate data result in bad decisions.
The advanced Business Process Management solution converges all the information from across the entire organization in one single place. This enables your reps to be better informed. Well-informed managers are able to take the most appropriate action in particular circumstances.
Good BPM has embedded communication tools to share information and solve business problems. Also, it helps your reps and departments cooperate more effectively while achieving the common business goal. Business Process Management creates a single environment for your reps to share photos, files, videos, ideas, process documents, locate other users, make suggestions, conduct webinars, create and participate in open forums. Social collaboration tools serve like a service desk to deal with problems immediately.
Security means that keep all the data and operations safe from any known and unknown incidents such as a hacker attack, disaster or information leakage. For the bpm’online developers your business’s security is a prime consideration because the vendor fully realizes that the Business Process Management platform is to manage the core operations of your company. For this very reason, the bpm’online software is ceaselessly safety-tested and monitored.
Mobility means that the Business Process Management system can be used on any gadget connecting your reps around the clock. The BPM technology provides your employees with a comprehensive view of their processes anytime they need it with no restrictions of an office. The mobile version of BPM allows users to work and cooperate through their smartphones and tablets.
Benefits of Business Process Management
The top-notch BPM software makes any organization whether it is a private or public one more efficient, flexible and successful. Moreover, the platform gives a company serious competitive advantages:
- Decreased costs. Knowledge sharing features and intelligent collaboration tools contribute to decision-making. Extensive reports and analytics optimize routine operations. Notifications and triggers exclude the chance of errors. Obviously, Business Process Management assists companies to boost overall productivity and minimize corporate risks what results in remarkable cost reduction.
- Improved Agility. A successfully deployed BPM system helps companies get more agile. Smart business rules guarantee that routine operations run smoothly and automatically. Collaborative tools connect departments for quick and productive decision-making. With this functionality, an organization becomes much more flexible to respond and adapt for the ever-changing market situation.
- Revenue growth. The Business Process Management solution helps companies increase their overall incomes by improving the customer lifecycle and customer service what leads to increased sales. The analytic tools can identify bottlenecks, track performance and prioritize business processes. As a result, a company improves its image, enforces sales and increase revenues.